
Job Listing Details
Service Advisor
Job Type
Reading, Berkshire
NEW SERVICE ADVISOR JOB
Reading
30k basic, 34k ote + benefits
YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s dealership in Reading.
You will need to have experience as a Service Advisor / Aftersales Advisor and a full UK driving license.
Duties of the Service Advisor / Aftersales Advisor :
• Deal with customer needs face-to-face and over the phone with a professional and friendly approach
• MOT and service scheduling
• Updating customers with vehicle progress, monitoring all work to ensure that it is completed by the times required and to report any likely delays to the customer
• Clarify for the customer and workshop the basis for the repair – Retail / Warranty / Contract
• To promote additional workshop services/repairs where applicable
• To ensure parts are ordered/requisitioned once relevant authority is received
• Inform customer of outstanding campaigns and arrange for work to be completed
The perfect Service Advisor / Aftersales Advisor will have:
• Excellent customer service skills
• Excellent interpersonal, verbal and written communications skills
• Proven organisational and administration skills
Hours for the Service Advisor / Aftersales Advisor : Monday to Friday 8.00 – 6.00. NO SATURDAYS ROTA!
To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.
About the Role
Monday to Friday 8.00 – 6.00. NO SATURDAYS ROTA!
Salary Details
30k basic, 34k ote + benefits
Requirements
