Job Listing Details

Service Receptionist Vacancy
Sutton
30k + bonus + benefits

YOLO Recruitment has a client in Sutton who is currently looking to recruit a full time, permanent Service Receptionist / Aftersales Receptionist to join their team.

You will ideally need previous admin or reception experience in an aftersales or motor trade environment. Although this is NOT essential !

As the Service Receptionist / Aftersales Receptionist, you will be based front of house, answering incoming service-related calls, supporting the Service Advisors and workshop with various admin related duties.

Duties of the Service Receptionist / Aftersales Receptionist :
• Ensure all receipts and the amount taken from the customer matches the invoices, then pass banking sheet on to Accounts department
• Checking that every receipt/cost is accountable
• Check all bookings that are due in the following day via system to make sure there are no outstanding recalls
• Ensure that if a recall is found, this must be added to the booking for the Workshop and Service Advisor to be aware of
• Check all bookings the day before against VMS to ensure records match the customer’s records
• Update VMS if customer details have changed
• Calling all customers booked in for the following day and confirming their appointment and any other requirements they may have.
• From time to time you will required to raise a job card if requested to do so by the Service Manager, Service Advisor, Workshop Controller or a Technician
• Ensure all job cards are filed away by job number order promptly once completed
• Turning PDI requests from sales into job cards
• Once check is completed, pass on job cards to workshop so that the required sales request can be carried out
• Ensure that once the workshop have carried out the requested work that the job card is invoiced, and the correct paperwork is given to Sales Admin on a daily basis

The successful Service Receptionist / Aftersales Receptionist will work: Monday – Friday 8.00 – 6.00 and 1 in 3 Saturdays 9.00 – 1.00 (paid as overtime).

To apply for this Service Receptionist / Aftersales Receptionist role, please get in touch with Katy at YOLO Recruitment.